Some are calling for greater planning and coordination for next time, and that's hard to argue with. However, I am not sure greater planning, at least by government, is the answer. I am not sure greater reliance on government during a crisis is the answer either. Our government just isn't that reliable, and I doubt it ever will be. After all, our local government has trouble managing its own day-to-day affairs, so we shouldn't have unrealistic expectations about its capabilities when we actually need help.
We got what we can expect. To prepare for next time, we should encourage the things that worked for us in this situation ... personal initiative by local businesses and individuals. We should allow more flexibility in communications choices (i.e., competition) so we are not beholden to one provider. Most importantly, however, any further emergency planning should recognize that during our next crisis, government is likely to fail us too.